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New SalesForce contact center telephony integration

June 20th, 2008 by Aaron Rosenthal | 3 Comments

New SalesForce contact center telephony integration

I’m a huge Open Source fan and as much as I like using my SugarCRM, SalesForce has some great stuff (and obviously their software extends well beyond just CRM). SalesForce is arguably the driver behind the SaaS bandwagon and I really like what they’re doing…. even though it’s all proprietary. I recently got to demo [...]

 
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OS-VoIP is a weblog dedicated to delivering news and articles regarding next generation Open Source communication technologies. Our goal is to expose technology executives to the powers of Open Source telephony as a reliable solution for large enterprise organizations and carriers. If you've got news or inside information drop us a line and share. Please come back regularly!

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