A continuation of the first article about writing RFP’s specifically for Open Source IP PBX systems.

Recently Olle E Johansson posted some details about his achievement of placing 10,000 simultaneous calls on a single Asterisk server.

This is a question I hear constantly and the answer typically relies on three things – cost, business size, and required functionality. Most small-mid sized businesses exploring the move to a new phone system will consider the ups and downs between purchasing a premise based IP PBX or a hosted VoIP solution. These days I [...]

In the spirit of exploring the capabilities of Asterisk beyond its typical use as an IP PBX, external paging is a great feature to increase the value of your Asterisk system by having it assume the functionality typically reserved for a distinctly separate system and additional investment. Most people configure Asterisk systems for paging via [...]

Digium has just announced the release of their new AA300 Appliance. This new appliance replaces the AA350NR and have a few additional advantages over its predecessor. According to Digium, here are some of the highlights:
* More Versatile: The AA300 can be rack mounted or wall mounted. Please note that the AA300 ships with rack handles [...]

One of the things I want to do with this blog is explore all the wild applications in which Asterisk is being used under-the-hood. Rarely do people advertise the use of Asterisk in their VoIP products so here’s one business where Asterisk was just right for a very unique application.
Although they’ve been around for over [...]

As more and more organizations wise up to what Asterisk could mean for their communication needs, I’ve noticed that the hospitality industry is one that is coming to surface with some unique requirements (like many industries) which I’d like to discuss and get some feedback.
First and foremost, unique billing requirements is one of the most [...]

I still find it surprising the number of IT directors and CIO’s who still have no idea what SIP is. This is mostly the case with SMB businesses but even if you’re a small multi-site organization, you’re not doing anyone justice by ignoring new technologies. Because I run into so many people who don’t have [...]

One of the biggest hurdles a company faces when deploying new technologies is the re-training of an entire user population. This is a much larger task when implementing something like a new ERP or even a CRM solution but one must not underestimate that users can also be slow to learning new phones.
Normally a phone [...]