?>Comments on: New SalesForce contact center telephony integration
http://www.os-voip.com/2008/06/new-salesforce-contact-center-telephony-integration/
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http://www.os-voip.com/2008/06/new-salesforce-contact-center-telephony-integration/comment-page-1/#comment-838
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By: Jake Stuart
http://www.os-voip.com/2008/06/new-salesforce-contact-center-telephony-integration/comment-page-1/#comment-807
Jake StuartFri, 29 Oct 2010 23:37:28 +0000http://www.os-voip.com/?p=8#comment-807Salesforce integration is something that every pbx company should jump on immediately. It's a very natural complement and something that competitors are offering. It would provide them terrific marketing exposure.
I would love to see RingCentral(http://www.ringcentral.com) doing that because our company is using them.Salesforce integration is something that every pbx company should jump on immediately. It’s a very natural complement and something that competitors are offering. It would provide them terrific marketing exposure.
I would love to see RingCentral(http://www.ringcentral.com) doing that because our company is using them.
]]>By: Marc Englaro
http://www.os-voip.com/2008/06/new-salesforce-contact-center-telephony-integration/comment-page-1/#comment-150
Marc EnglaroMon, 25 Aug 2008 07:55:49 +0000http://www.os-voip.com/?p=8#comment-150Hi there,
We've just completed an integration between Salesforce.com's CTI and our PBX solutions, trixbox Pro & PBXtra.
Salesforce's API is relatively sophisticated and required a significant amount of engineering at our end, so we've released this and a number of additional CTI features as a new edition called "Unified Agent Edition"
Check out the UAE section on http://pbxtra.fonality.com/products/pbxtra/editions.html
and shortly on www.trixbox.com
If you have any questions, let me know.
Marc Englaro
General Manager, CRM Division
Fonality Inc.
menglaro at fonality.comHi there,
We’ve just completed an integration between Salesforce.com’s CTI and our PBX solutions, trixbox Pro & PBXtra.
Salesforce’s API is relatively sophisticated and required a significant amount of engineering at our end, so we’ve released this and a number of additional CTI features as a new edition called “Unified Agent Edition”